FAQ
Returns and Exchanges
We offer a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, please contact us for a return or exchange.
Please contact our customer service team for a return authorization and instructions on how to send back your product.
Ordering and Shipping
We offer a 30-day return policy for unused and unopened products. If you're not satisfied with your purchase, please contact us for a return or exchange.
Please contact our customer service team for a return authorization and instructions on how to send back your product.
Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take 3-5 business days for domestic orders.
General Questions
You can reach our customer service team via email at [email protected] or via telephone on 01272643000.
Our products are proudly formulated and manufactured in the Egypt, adhering to the highest standards of quality and safety.